This Privacy Policy governs the manner in which “Diana Constella” collects, uses, maintains, and discloses information collected from users through the website dianaconstella.com The Privacy Policy applies to the website and all digital marketing channels associated with it.
Personal Identification Information
“Diana Constella” collects personal identification information from users when they visit the website and fill out forms – contact forms. Users have the option to visit the site anonymously. If necessary, they may be asked for their name, surname, and email address. For online purchases, creating an account on the site is required, providing additional information such as a home address and phone number. “Diana Constella” collects personal information only if the user agrees. The user can always refuse to provide personal information, except that in such cases, they may be denied certain activities on the site. Users may be asked for demographic data, such as date of birth, gender, and occupation, to customize the site content to their needs.
Non-Personal Identification Information
“Diana Constella” collects non-personal identification information about users whenever they interact with the website. This includes information such as browser name, type of computer, and technical information about users’ means of connection to the website, such as the operating system, Internet service provider, and other similar information. “Diana Constella” uses “cookies” to help customize Internet usage to your needs. A cookie is a text file placed on your hard disk by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide convenience to save you time.
How We Use Collected Information
“Diana Constella” may collect and use users’ personal information for the following purposes: To improve its services; To more efficiently respond to user requests by customer service and support; To personalize the user experience; To improve the website and tailor the content to users’ needs; To implement promotions, contests, research, or other site activities; To send periodic SMS and electronic messages to users who have agreed to receive them, about topics within their areas of interest, and as a communication channel for resolving requests, questions, and/or other user inquiries.
Data Protection
“Diana Constella” adopts data collection, storage, processing, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information, names, transaction information, and data stored on the website. The website dianaconstella.com complies with “PCI vulnerability standards” and GDPR to create the most favorable, secure environment for users. When entering payment card information, sensitive information is transmitted over a public network in encrypted form using SSL protocol and PKI system, the most modern cryptographic technology currently available.
Storing and Sharing Personal Information
User data is accessible to employees of “Diana Constella” who need it to perform their work, and they are aware of the importance of maintaining data confidentiality and are responsible for complying with this Privacy Policy. “Diana Constella” does not sell or rent users’ personal identification information. In addition to authorized employees of “Diana Constella” information about users may be shared with third parties such as courier services in the case of online purchases to ensure the successful delivery of orders. It is possible to share user information with business partners with whom cooperation has been established to provide additional options on the website. All information collected on the website is available to these partners. For sending newsletters and SMS/Viber campaigns, data is collected and stored in the NTH service database, with which cooperation has been established, and whose operations are also GDPR-compliant. “Diana Constella” uses services to track subscriber activity in campaigns. Website users have the option to choose whether to be on the mailing/SMS list. They can unsubscribe each time they receive a newsletter (via email or SMS/Viber message).
User Rights
In accordance with GDPR regulations, the user has the right: to request to see what data is stored in the company database; to request modification of their data stored in the company database; to request deletion of their data from the database; permanent deactivation of their account on the website.
Acceptance of Terms
It is in the user’s interest to read the Privacy Policy when accessing the website. By using the site, it is assumed that the user agrees with the terms. Otherwise, the user should not access the site.
Changes to the Privacy Policy
“Diana Constella” reserves the discretionary right to update the Privacy Policy at any time, after which the updated date is revised at the bottom of the page. Notification of changes is not sent. To stay informed about how their personal data is protected and to gain awareness of possible modifications, users are advised to periodically visit this page and review the Privacy Policy. If the user continues activities on the site after these changes, it is considered that they accept and agree with them.
Contact
Additional information and explanations regarding the Privacy Policy and its implementation can be obtained by sending an inquiry to the email address info@dianaconstella.com.